Progress looks different for everyone.

“Words are hard to find but I am one of the lucky few, the first thing I would want to say is thank you to my Albany family. From the very beginning I felt welcomed and comfortable. I started in a bigger shared house then eventually moved into a self-contained property whilst I was waiting for my permanent accommodation. I was put on the FastTrack waiting list through Albany Housing Trust and within a year I was offered a new build one bedroom flat with beautiful views in the heart of Purley. I just can't express the appreciation I have for Albany, they have honestly changed my life. DB was my housing officer throughout the whole process, she understood my situation and guided me throughout and I will still bother her and the team as always although I have now left.”

“I first met AR & SM, part of the original four which also included DB and VM after being saved from a temporary placement. They accepted me and my partner and provided us with shared accommodation in a clean and tidy house. Albany then moved to a bigger premises in Norbury with more staff all which i say were always friendly and helpful. I also made friends with JS (my old housemate) who is now a very good friend of mine. The people at Albany have helped me so much I will never be able to thank them enough. I suffer from progressive MS and suffer with pain and depression. They have always been patient with me when down and always helped cheer me up. I have since moved into Godalming to a two bedroom ground floor flat. This I'm so grateful for as I hate living in London. They will always be my life long friends. One last thing I will say to all Albany clients is don't be like me, never give up. There is a light at the end of the tunnel. THANK YOU everyone - DG”

“I have been at Albany Housing Trust for 5 months, all the staff are friendly and helpful. They have been supportive throughout my journey with them. My key worker Sadie was extremely helpful and supportive in all my needs and requirements. I have successfully moved into my own private rented accommodation.”

“Albany Housing Trust really helped me when I was street homeless to get me into a stable, warm and safe accommodation. I appreciate all the support I received from staff. The initial placement was not what I had expected with the other tenants in the property I was moved to different home. My circumstances have changed, and I don't require there help any longer.”

“I just thought I would write a few words to thank you for all the help you have given me over the past two years. I could not have got where I am today without your help. To think that when I first joined Albany house I was living in a car and now I am on my way to independent living in Weymouth. The fact that Albany got me a stable accommodation in Shirley really did help my situation plus that fact that my support worker from Albany house helped with my PIP application which was successful. although there was some up-and-down over the two years overall I am very happy with the help and support I have received from Albany house.”

“Time with Albany Housing Trust was a great time. Sadie and Daisey got me moved in within an afternoon and made sure my room was fully fitted out with the essentials. They got me off the streets and out of living in my tent. They were always in regular contact throughout my tenancy and helped to make sure I had everything I always needed. The whole team are very helpful and friendly, always there to help. A big thank you.”